Return & Refund Policy

Welcome to My Digital Marketing's Return & Refund Policy page. We value your satisfaction and strive to ensure that your experience with our services is seamless and satisfactory. Please read through our policy carefully to understand the conditions and processes for returns and refunds.

1. Digital Marketing Services

Service Satisfaction Guarantee

At My Digital Marketing, we stand behind the quality of our digital marketing services. If you are not satisfied with the results of our services, please contact our support team within 30 days of service delivery. We will work with you to address your concerns and find a satisfactory solution.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request for a refund is made within 30 days of the service delivery date.
• The dissatisfaction must be clearly articulated, and specific areas of concern must be identified.
• Refund requests must be submitted in writing to our support team via email at support@mydigitalmarketing.us.

Non-Refundable Services

The following services are non-refundable:

• Customized marketing strategies and plans once delivered.
• Any service that includes third-party costs, such as advertising spend on platforms like Google Ads, Facebook, etc.
• Services that have been fully rendered and accepted by the client.

2. Digital Products

Refund Policy for Digital Products

If you have purchased a digital product from us, such as an eBook, software, or online course, the following conditions apply:

• Refund requests for digital products must be made within 14 days of purchase.
• The product must not have been downloaded or accessed beyond the trial period or demo version, if applicable.
• Refunds will not be granted for reasons such as incompatibility with your device or lack of understanding of how to use the product. We provide detailed descriptions and system requirements for all our digital products.

How to Request a Refund

To request a refund for a digital product, please follow these steps:

1. Contact our support team at support@mydigitalmarketing.us with your order details and reason for the refund request.

2. Provide any additional information or documentation requested by our support team to process your refund.

3. Cancellation Policy

Cancellation of Services

You may cancel ongoing services by providing written notice to our support team at support@mydigitalmarketing.us. The following conditions apply:

• For monthly subscription services, cancellations must be made at least 7 days before the next billing cycle to avoid being charged for the following month.
• For one-time services or project-based services, cancellations will be reviewed on a case-by-case basis. Refunds for cancellations are not guaranteed and will depend on the stage of service delivery.

4. Contact Us

If you have any questions or concerns about our Return & Refund Policy, please do not hesitate to contact us. Our support team is here to assist you and ensure that your experience with (Company Name) is positive.

• Email: support@mydigitalmarketing.us
• Phone: +91-757-975-7536
• Address: Naurangabad, G.T. Road, Aligarh U.P., India

Thank you for choosing My Digital Marketing. We appreciate your business and are committed to providing you with exceptional service.